Responsibilities
System Design and Implementation:
Develop, deploy, and maintain IT systems that meet organizational needs, including software, hardware, and network solutions.
Troubleshooting and Support:
Diagnose and resolve IT issues, providing technical support to employees and ensuring minimal disruption to operations.
Data Analysis and Reporting:
Analyze system performance, interpret complex data, and generate reports to inform business decisions Indeed.
Project Management:
Participate in IT projects, assess technical impacts, test system modifications, and support deployments and CRM management.
CRM and Users' Training:
Provide basic training and guidance to new hire on systems and processes, translating technical information for non-technical users, like CRM, Infotech, YZS App, etc.