Responsibilities
- Process customer, retailer and distributor orders.
- Prepare Sales Orders, Delivery Orders, invoices and related documents.
- Follow up on Purchase Orders and required supporting documents.
- Maintain customer, retailer and distributor records.
- Track Accounts Receivable, payment due dates and outstanding payments.
- Maintain ageing and collection reports and highlight overdue accounts to management.
- Prepare and maintain sales and performance reports.
- Collect and consolidate outlet sales and stock information.
- Maintain records for stock movement, replenishment, returns and consignment reconciliation.
- Coordinate retailer/vendor registrations, exhibitions, government applications, grants and other business submissions.
- Monitor submission deadlines and follow up with relevant parties until completion.
- Maintain Halal, MeSTI, certification, licence and compliance documentation.
- Monitor renewal and expiry dates for relevant certificates, permits and documents.
- Maintain systematic physical and digital filing systems.
- Coordinate general office administration, courier, service providers and office maintenance matters.
- Support management with administrative research, documentation and ad-hoc projects.
- Identify opportunities to improve administrative processes, trackers, templates and filing systems.
What We Are Looking For
We are looking for someone who:
- Is organised and detail-oriented.
- Takes ownership and follows through until a task is completed.
- Can manage multiple deadlines and priorities.
- Is comfortable working with Excel/Google Sheets, documents and reports.
- Can communicate and follow up confidently with customers, retailers, suppliers and external parties.
- Is willing to research and find information independently.
- Knows when to work independently and when to ask for clarification.
- Learns from mistakes and continuously improves.
- Has a responsible and solution-oriented working attitude.
Pay: RM2,300.00 - RM2,800.00 per month
Work Location: In person