- Execute account transactions accurately within the required timeframe.
- Verify bank accounts are properly prepared and configured on the business website.
- Monitor account limits and balances to ensure smooth operations.
- Coordinate with internal departments and third parties to resolve customer-related issues.
- Maintain confidentiality and follow data security and integrity procedures.
- Complete daily reports, checklists and other tasks assigned by the supervisor.
- Ensure all transactions and payment-related activities are handled accurately and efficiently.
Requirements
- Minimum SPM / high school qualification or above.
- Basic English communication skills in speaking, reading and writing.
- Mandarin speaking ability is required.
- Accounting or Finance background is an advantage.
- Payment-related experience is an added advantage.
- Strong attention to detail and comfortable working with numbers.
- Basic Microsoft Office skills.
- Typing speed of 35 WPM or above is preferred.
- Must be willing to work night shifts, overtime and rotational shifts.
- Candidates must be willing to work onsite in Kuala Lumpur after probation.
- Own laptop/PC is required during the WFH probation period.
- Open to candidates who can select Morning, Night or Rotational shifts.
Work Arrangement & Hostel
- During probation: Work From Home.
- After probation: Work from the Kuala Lumpur office or company-provided hostel.
- Free hostel accommodation is available near Old Klang Road.
- Hostel living and working areas are separate.
Benefits
- Annual Leave: 12 days
- Medical Leave: 14 days
- Full Attendance Allowance: RM300, subject to terms and conditions
- Quarterly Incentive: Up to RM2,000 per quarter based on performance/star rating
- Year-End Bonus: 1 month basic salary
- Healthcare claim: Up to RM700 per year for eligible employees
- Marriage Leave
- Maternity Leave
- Paternity Leave
- Compassionate Leave
- Long-Service Housing Allowance: Up to RM20,000 after 5+ years, subject to eligibility
- Annual overseas trip for top performer of the year, fully sponsored
Note: Benefits are not provided during the probation period, including MC benefits.
If you are detail-oriented, comfortable working with numbers and interested in payment operations, we welcome your application.
Pay: RM2,000.00 - RM5,000.00 per month
Work Location: In person