- Kwun Tong, Kowloon Peninsula Kwun Tong Kowloon Peninsula, Hong Kong Hong Kong
工作地点
职位描述
岗位职责
Job Scope
Manage the day-to-day operations and activities within the Command Center
Responsible for ensuring prompt and appropriate response to alarms/events in accordance to the prescribed processes and procedures
Manage badging tasks, including badge printing and access card issuance.
Arrange technical support for security system maintenance and emergency services.
Ensure accurate record-keeping and serve as the main contact for guard bookings.
Manage and coordinate up-to-date critical support information, documentation and procedures
Monitor, manage and provide leadership to the Command Center team in handling ongoing events/incident/crisis and response, including, but not limited to provide status update to senior management.
Manage information and document archives.
Conduct frequent checks on team performance and provide corrective action plans to address any identified gaps
Other responsibilities as assigned
Qualifications
Secondary level or above, Diploma/Associate Degree preferred
At least 1 year of relevant experience in security management
Experience in a Security Control Room or IT Support is preferable
Familiar with the operational of Electronic Systems (i.e. Alarm, CCTV, BMS, Access Control System is preferable)
English Language proficiency
Computer literacy in:
Microsoft Office
Hardware and software skills consistent with application relating to command center
Good telephone manner, attention to detail, logical thinking, self-motivated, cheerful with positive attitude
Demonstrate leadership quality in supervising subordinates
Good interpersonal skills, analytical skills, troubleshooting skills, independent and hardworking
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