Join Our Hospitality Team!
We are looking for a Front Office Assistant who is passionate about customer service and enjoys working in a dynamic hotel environment.
Responsibilities:
- Handle guest check-in and check-out efficiently and courteously
- Manage guest inquiries, complaints, and requests professionally
- Coordinate with other departments to ensure smooth daily operations
- Maintain accurate guest records and room status in the system
- Uphold hotel standards and provide exceptional guest experience
Requirements:
- Minimum SPM or equivalent qualification
- Pleasant personality with strong communication and interpersonal skills
- Fluent in English and Bahasa Malaysia (other languages are an advantage)
- Able to work on shifts, weekends, and public holidays
- Experience in hospitality or customer service is an added advantage
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person