- Singapore
全职 Network Engineer 工作, 薪水, Unison Group 公司招聘中 - Ricebowl
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职位描述
岗位职责
Requirements
- Bachelor's degree in IT, Computer Science, Computer, or a related field, or equivalent relevant working experience
- Singapore citizen
- 4-6 years of relevant experience in designing, deploying and managing enterprise level IT infrastructure for network services (wired and wireless)
- Good technical knowledge of network technologies as primary practice area, with knowledge in supporting technologies such as infrastructure security
- Hands on experience supporting IT infrastructure, including network, servers and Windows/Linux operating systems, structured cabling, as well as cloud operations (GCC, AWS)
- Strong troubleshooting experience in resolving network, application, infrastructure, and security-related issues; experience within a Singapore government environment is preferred
- Familiarity with enterprise IT governance frameworks and the adoption of digital services in large-scale or regulated environments
- Relevant professional certifications such as CCNA, CCNP, ITIL, AWS Essentials, or AWS Solutions Architect are advantageous
- Ability to work independently with minimal supervision, as well as collaboratively within cross-functional teams and with stakeholders at all levels
- Strong analytical and problem-solving skills, with the ability to prioritise tasks and manage multiple workstreams effectively in a fast-paced environment
- Provide network support for systems hosted in on-prem data centres and Government Commercial Cloud (GCC, AWS). Our systems are operating on 24 x 7 basis
- Ensures optimal network performance, troubleshoot incidents, resolves technical issues, provides technical support and ensure minimal downtime for business continuity
- Maintains high levels of network availability, security, and compliance with government IT policies and standards
- Manage ongoing maintenance, technology refresh, support firmware upgrades and security fixes for network equipment (e.g. firewalls, load balancers, switches, wireless controllers, etc) in on-prem data centres and GCC, and ensuring zero-downtime deployments where possible
- Support office renovations and relocations, including new office setup with LAN, WAN, wireless Internet broadband, cabling works, etc
- Coordinate with cross-functional teams, vendors and external service providers to resolve technical issues and meet service level agreements (SLAs)
- Prepare status and progress reports, and present insights to stakeholders and senior management
- Identify and implement process automation initiatives to reduce manual effort, minimise human error and improve system reliability
- Maintain operational documentation and SOPs including deployment procedures, production support runbooks, and incident response protocols
- Manage and support project budgeting, billing, cost tracking and cost recovery activities
- Manage and resolve day-to-day IT issues related to network, applications, infrastructure and security, to support smooth daily operations
- Handle routine and ad-hoc operational administration, including logistics and maintenance coordination
- Support the rollout of new IT infrastructure components and application deployments, ensuring smooth transition into operations
- Perform other ad-hoc duties as required to ensure efficient and uninterrupted operations
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