- 21 GHIM MOH ROAD Central Region (Singapore) Singapore
工作地点
职位描述
岗位职责
· Oversee the daily operations of theoutlet for efficient operations.
· Plan and assign daily workloads to teammembers.
· Plan team members’ work schedules andcompile timesheet
· Report on management regarding salesresults and productivity
· Handle preparation and ensure desiredquality and standards service are achieved
· Develop marketing strategies to improvesales and profitability
· Provide excellent service experience toall customers
· Handle all customer queries and feedbackin a professional and timely manner
· Ensure that policies and standardoperating procedures are strictly adhered to
· Guide and monitor work performance of allstaff
· Monitor and ensure the quality of food,guest services, hygiene, cleanliness and tidiness to achieve total customersatisfaction and meet the company’s standards
· Analyze and resolve problems in a timelyand accurate manner
· Oversee purchasing to stay within budget
· Able to perform additional duties asrequested by the Management as and when required
重要安全守则
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