- Central Hong Kong Hong Kong
工作地点
职位描述
岗位职责
Job description
Server / Captain
Location: Central
Company: Lucky Flame Group Limited | Two-And-A-Half Street
About Us:
At Two-And-A-Half Street, we are passionate about crafting memorable experiences for our guests. Through our delicious coffee, exceptional food, and legendary service, we create a welcoming hub for the community. We are a dynamic and energetic team dedicated to quality and excellence.
The Opportunity:
We are looking for a charismatic and organised Captain or an experienced server to lead our front-of-house team and ensure every guest has a seamless experience.
Key Responsibilities:
· Team Leadership: Supervise daily floor operations, including assigning stations and managing break schedules for the serving staff.
· Guest Experience: Greet and seat guests, handle special requests, and resolve any customer complaints professionally and efficiently.
· Service Flow: Ensure smooth communication between the front-of-house and the barista/food preparation areas.
· Training: Assist in training new team members on service standards, menu knowledge, and POS systems.
· Quality Control: Monitor table cleanliness, service speed, and overall presentation to maintain shop standards.
· Administration: Assist with opening/closing procedures, cash handling, and end-of-day reports.
Who You Are:
· Experience: Minimum 1-2 years of experience in a supervisory or captain role within a café, fast-casual restaurant, or bistro.
· Personality: Energetic, approachable, and able to thrive in a fast-paced environment.
· Language: Fluent in Cantonese and English (to communicate with expat customers and English-speaking staff). Mandarin is a plus.
· Problem-Solving: Ability to think on your feet and handle busy rushes calmly.
· Legality: Must have the right to work in Hong Kong (HKID holder or valid working visa).
What We Offer:
· A competitive compensation package.
· A vibrant, fun, and supportive team environment.
· Comprehensive training on our standards and coffee techniques.
· Staff discounts on food and beverages.
· Complimentary meals during shifts and, of course, free coffee!
· 10 annual leave days in addition to 14 statutory holidays.
Job Type: Full-time
Pay: $18,000.00 - $19,000.00 per month
Work Location: In person
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