Job Requirements
"Requirements
- At least 5 years of experience in infrastructure or platform operations
- Experience supporting production or mission-critical environments
- Strong technical understanding of infrastructure operations across virtualisation, operating systems, storage, backup, networking,
and related platforms
- Experience working with vendor-supported operating models and managing external support teams
- Able to participate in technical troubleshooting, issue deep dives, and problem resolution for complex incidents
- Experience supporting technical governance, security governance, change review, or service request approval processes is
Preferred
- Experience supporting technical project delivery, including coordination, issue and risk tracking, dependency management, and
stakeholder follow-up
- At least 2 years of experience in government or public sector settings
- Good to have data centre operations experience
- Strong communication and coordination skills with both technical and non-technical stakeholders
Technical Requirements
- Experience with infrastructure platforms such as VMware, Hyper-V, or Nutanix
- Experience with Red Hat Linux and/or Windows Server environments
- Familiarity with enterprise storage, backup, HA, and DR solutions
- Strong understanding of monitoring, observability, logging, and alerting practices
- Solid understanding of networking fundamentals such as TCP/IP, DNS, routing, firewalls, load balancing, and segmentation
- Familiarity with hybrid infrastructure environments, including AWS or Azure
Desired Technical Skills
- Experience with automation tools such as Ansible, Puppet, Chef, or Terraform
- Familiarity with scripting languages such as Python, PowerShell, or Bash
- Familiarity with containerisation and orchestration platforms such as Docker or Kubernetes
- Experience with Infrastructure as Code (IaC) for automated provisioning and configuration
Qualifications
Degree in Computer Science, Engineering, Information Technology, or a related field
Desired Certifications
- VMware Certified Professional (VCP)
- Microsoft Certified: Windows Server
- Red Hat Certified Engineer (RHCE)
- ITIL v4 Foundation
- AWS or Azure Associate-level (or equivalent) cloud certifications"
Work Experience
7-10Years