Job Qualification/Requirements
- Minimum Diploma qualification or equivalent.
- Fresh graduates are welcome to apply.
- Prior experience in administration and/or customer service is preferred.
- Proficient in using data management systems, or Microsoft Office applications (Excel, Word, Outlook).
- Strong verbal and written communication skills with the ability to interact professionally with clients.
- Excellent organizational skills with the ability to multitask and prioritize work effectively.
- A proactive, detail-oriented, and customer-focused attitude.
- Ability to work independently as well as collaboratively in a team environment.
Job Description
- Provide administrative support to ensure smooth daily office operations.
- Handle customer inquiries via phone, email, and messaging platforms in a professional and timely manner.
- Maintain accurate customer records and perform data entry using the company's data management system.
- Coordinate and follow up on customer requests, appointments, and documentation.
- Collaborate with internal teams to resolve customer issues and ensure excellent service delivery.
- Perform general administrative tasks such as filing, preparing reports, and managing correspondence.
- Assist with other administrative and customer service duties as assigned.
Pay: RM2,000.00 - RM2,300.00 per month
Work Location: In person