全职 Personal Assistant - Operation Management 工作, 薪水, WIT Venture WP Kuala Lumpur 公司招聘中 - Ricebowl

1. Management Execution

• Execute and follow through on tasks, instructions and initiatives assigned by Management.

• Deliver Management's direction into clear action plans, priorities and deadlines.

• Take ownership of assigned matters from initiation through to completion.

• Ensure tasks are properly followed up and do not remain pending without action.

• Provide timely updates to Management on progress, challenges and outcomes.

2. Operations & Business Coordination

• Coordinate with relevant teams to ensure smooth execution of business and operational matters.

• Drive cross-functional tasks and ensure proper communication between teams.

• Monitor ongoing matters and identify delays, gaps or issues requiring attention.

• Ensure Management's decisions are properly communicated and implemented.

3. Team Leadership

• Lead and coordinate team members when assigned to oversee a department, function or project.

• Allocate tasks, set priorities and monitor team execution.

• Ensure team members understand their responsibilities and deadlines.

• Monitor performance, accountability and work quality.

• Take appropriate action when execution or performance falls below expectations.

4. Problem Solving & Escalation

• Identify operational and business problems at an early stage.

• Investigate issues and determine the root cause.

• Propose practical solutions rather than simply reporting problems.

• Take immediate action within the authority given.

• Escalate matters requiring Management's decision with the relevant facts and proposed solutions.

• Follow through until the issue is fully resolved.

5. Project & Special Assignment Management

• Assist Management in driving new initiatives, projects and business improvements.

• Coordinate relevant internal teams and external parties where required.

• Monitor project timelines, deliverables and responsibilities.

• Ensure assigned projects are implemented according to Management's direction.

• Take ownership of urgent or ad-hoc assignments as required.

6. Performance & Accountability

• Monitor the progress and completion of assigned tasks.

• Ensure clear ownership, deadlines and expected outcomes are established.

• Identify recurring issues and recommend improvements.

• Maintain a high level of urgency, discipline and accountability in execution.

• Ensure work is completed to the Company's required standards.

7. Process & Continuous Improvement

• Identify inefficiencies, operational gaps and unnecessary processes.

• Recommend practical improvements to Management.

• Assist in developing and implementing SOPs, workflows and control measures.

• Support the Company in improving productivity, service quality and operational efficiency.

8. Management Reporting

• Provide concise and accurate updates on assigned matters.

• Highlight completed, pending, delayed and critical matters.

• Report significant operational risks or issues promptly.

• Ensure Management has sufficient information to make decisions and take action.

JOB REQUIREMENT

• Diploma or Bachelor's Degree in Business Administration, Management, Hospitality, Operations Management or a related field.

• 3–5 years of working experience in operations, management, hospitality, business administration, project management or a similar environment.

• Candidates with strong supervisory or HOD experience will have an advantage.

• Experience in short-term rental, hospitality, property management, hotel operations or service-related industries is an added advantage.