全职 IT Specialist 工作, 薪水, Lavu Tech Solutions WP Kuala Lumpur 公司招聘中 - Ricebowl

About the role

Application Technical Support role providing system support and management of enhancements for Unit Trust applications. The role involves specializing in the Unit Trust Domain and performing Level 2 and 3 production support.

Key responsibilities

• Provide system support and manage enhancements for Unit Trust application

• Perform Level 2 and 3 of production support

• Perform problem investigation – problem identification, root cause analysis, solution definition and implementation

• Work closely with users to understand their needs and issues

• Manage system risks and conjure improvements to mitigate and manage risks

• Liaise with vendor on the Scope of Work, enhancements progress and fix implementations

• 24 x 7 on call support

About you

• Minimum 3 years of working experience in the same capacity

• Technical knowledge on Java and Oracle Database

• Platform knowledge on Windows, UNIX/Linux (Solaris) and WebSphere web deployments

• Strong application knowledge of Unit Trust origination and workflow systems

• Hands-on experience on Windows and Unix scripting, MS-DOS working experience and support

• Familiar with tools and practices such as Jira, Confluence, and Agile/Scrum Methodology

• Pleasant personality with good communication and interpersonal skills

• Proactive and team player

• Knowledge in Banking IT environment will be a plus

• Able to work with cross border colleagues