Introduction

The Merchandiser is a key driver of commercial performance within the Merchandising, Planning & Buying team, translating data into decisions that shape range strategy, stock health and trading outcomes. This role goes beyond reporting and data accuracy: we're looking for someone who takes ownership of problems end-to-end, communicates confidently across departments, and proactively surfaces risks and solutions before they're asked to. You will act as a trusted connector between Merchandising, Buying, Production, Marketing and Operations, ensuring the business moves fast and stays aligned as it scales.

What Success Looks Like

• You take initiative - spotting issues, gaps or opportunities in the data and range before they're flagged to you, and proposing solutions rather than waiting to be told what to do.
• You communicate clearly and confidently, translating data into insight for non-Merchandising stakeholders, and representing the team's priorities in cross-functional conversations.
• You own your outcomes, from SKU accuracy to WSSI actuals, you take accountability for the quality and timeliness of your work, and you follow through.
• You solve problems across department lines, bringing Marketing, Production, PD and Ops together to resolve intake, timing or stock challenges, rather than escalating every issue upward.

What You'll Do

Sales Analysis, Reporting & Strategic Insight

• Prepare regular and ad-hoc sales reports and analyses, going beyond the numbers to provide clear, actionable recommendations.
• Build and automate templates and dashboards, and proactively identify better, faster ways for the team to access and interpret data.

Assortment Planning, Buying & Purchase Order Management

• Create and maintain accurate SKUs, ensuring all product attributes are set up correctly and consistently ahead of launch.
• Raise and manage Purchase Orders accurately and on time, owning the process end-to-end and following up proactively with suppliers and internal teams to keep intake on track.
• Check supplier invoices against Purchase Orders, and proactively flag any cost price increases or discrepancies to the Head of Merchandising with a recommended course of action.
• Recommend new product pricing in line with the established Price Architecture, flagging any inconsistencies or opportunities for review.
• Evaluate historical sales performance and research market trends to contribute meaningfully to "Lessons Learnt" and future product strategy.

Inventory, OTB & Trading Calendar Management

• Actualise the Weekly Sales, Stock and Intake (WSSI) to support effective stock management.
• Track deliveries and product launches, ensuring the flow of newness aligns with the Trading Calendar and raising timing risks early.
• Monitor stock availability, proactively identifying potential issues and proposing mitigating actions.
• Analyse sales trends to identify risks and opportunities within the range, and bring these forward with a recommended course of action.
• Propose markdowns in line with planned discount spend for each clearance cycle.

Product Data Ownership & Governance

• Own the accuracy and completeness of product attributes across all Merchandising and Product information.
• Act as the owner of the brand's SKU Master, holding other departments accountable for maintaining their respective inputs and resolving discrepancies proactively.

Cross-Functional Collaboration & Communication

• Partner with Marketing and Web teams on promotions, launch campaigns and product recommendations, building strong awareness of the marketing push schedule and flagging intake risks with suggested alternatives.
• Work closely with Production and Operations to communicate stock intake priorities and facilitate timely, well-reasoned decisions on production and intake challenges.
• Collaborate with the Product Development team on redevelopments, coordinating updates clearly across all relevant teams.
• Support the Buying function with product information gathering and sample tracking, working closely with suppliers to keep timelines on track.
• Ensure timely, accurate and proactive dissemination of product information across the different business stakeholders anticipating what each team needs to make good decisions.
• Provide administrative support to the Merchandising team as needed.

What We're Looking For

• Strong analytical skills with fluency in Excel/Google Sheets; comfort building and automating reporting tools.
• A self-starter who takes initiative and ownership, and is comfortable identifying problems and proposing solutions without being asked.
• Excellent communication skills — able to simplify data for different audiences and build trust with stakeholders across departments.
• A collaborative, solutions-oriented mindset, with the confidence to bring departments together to resolve challenges.
• High attention to detail and a strong sense of accountability for accuracy, deadlines and follow-through.

About Ask & Embla and Ambi

Who We Are:

Ask & Embla is a rapidly growing jewelry brand born from alternative subcultures shaped by punk, goth, and music movements. We're based in Singapore, with a collective following of more than 850,000 across our social media channels. Our growth continues with the launch of Ambi, our piercing-focused jewelry brand, which carries the same spirit of self-expression as Ask & Embla.

As e-commerce brands, we ship internationally to a diverse customer base, and we are proud to be one of the leading brands worldwide in the alternative jewelry space. We’re passionate about creating a company that brings out the best in everyone, where individuals love to work and grow as a team. That means constantly learning, building new things, staying flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla and Ambi are led by an ex-Googler and ex-Amazonian, supported by dozens of team members across multiple countries. We’re building the foundation to expand into several business verticals beyond e-commerce, while continuing our operations to fulfil thousands of orders each month.

Ready to Join Us?

If you're a results-oriented professional who thrives in a fast-paced environment, we encourage you to apply!