Key Responsibilities:
Oversee and manage multiple cleaning and stewarding project sites
Plan and deploy manpower effectively to meet operational needs
Ensure service standards and KPIs are met at all times
Handle client feedback, site inspections, and service recovery
Supervise and guide site supervisors and ground staff
Manage staff attendance, performance, and discipline matters
Ensure compliance with safety regulations and company policies
Coordinate with HR on recruitment and staff deployment
Requirements:
Minimum 3–5 years of operations management experience (Cleaning / Stewarding preferred)
Strong leadership and team management skills
Able to handle multiple sites and work in a fast-paced environment
Good communication and problem-solving skills
Familiar with cleaning industry standards and procedures
Proficient in basic computer skills (Excel, reporting, etc.)
BNL is a leading provider of integrated environmental solutions, covering a range of landscaping, cleaning and waste management services. Having provided comprehensive solutions to the our national parks, commercial buildings, hotels and public projects for the last 50 years. We put our clients first and take immense pride in their success. We are committed to provide unparalleled service that exceeds our partners' expectations and results that help them succeed.