Job Summary
Assist with reception duties, registration, financial counselling, collection of payment and other administration duties.
Role and Responsibilities
Patient Care Management
- Perform patient registration for all patients by obtaining patient’s addresses, contact details, insurance, information and medical histories
- Timely answer phone call/WhatsApp/emails to book appointments/queries/surgeries
- Book radiology/lab/surgeries for patients and ensure results are promptly received back
- Provide accurate financial counselling for procedures/surgeries patient and the patient’s family
- Assist in applying for insurance LOG & other matters relating to insurance (eg. Enquiries)
- Cashiering duties & closure of daily accounts
- Submit claims promptly and accurately for corporate patients
- Scanning of patient medical reports
- Maintain cleanliness and tidiness of counter and patient’s waiting areas
- Understand basic principles of breast disease & treatments
- Facilitate smooth arrangements of appointments, imaging, biopsies
- Able to educate the patient on pre-op and post-op instructions (eg fasting, admission time)
- Accurately key in referral sources for new patients
- Assume additional duties directed by the nursing manager or supervisors.
Qualifications and Education Requirements
- Minimum 2 years experience
- Good communication and interpersonal skills
- Punctual, collaborative, team player
- Positive & friendly attitude – initiative, cooperative, helpful, efficient
- Computer literacy
- Preferably has experience in a healthcare setting
Working Hours
Mon-Fri: 8.30am to 5.30pm
Sat: 8.30am to 12.30pm
Singapore Breast Surgery Center ("SBSC") is one stop center to meet the needs for breast care and women's medical imaging.
Our team is lead by a team of doctors specializing in the detection, treatment and management of breast cancer and diseases. We aim to provide a patient centric environment with a collegial, professional work culture.