JOB RESPONSIBILITIES:
- Provide day-to-day IT support and troubleshoot hardware, software, network, email, printer, CCTV, and system-related issues;
- Maintain and monitor IT infrastructure, including computers, servers, network equipment, CCTV systems, backups, and security tools;
- Manage IT equipment, software installation, user accounts, system access, and IT setup for new, transferred, and resigned employees;
- Coordinate with external IT vendors for technical support, equipment repairs, maintenance, quotations, and service-related matters, while maintaining accurate IT asset records;
- Maintain IT documentation and support system upgrades, improvement projects, and the resolution of critical IT incidents as required by Management.
REQUIREMENTS:
- Diploma or Degree in Information Technology, Computer Science, or a related field.
- 1–3 years of relevant experience in IT support, system administration, or a similar role.
- Good knowledge of computer hardware, software, networking, CCTV, and basic IT security.
- Strong troubleshooting and problem-solving skills with the ability to handle technical issues independently.
- Good communication, interpersonal, and organisational skills, with a proactive attitude and willingness to support users and IT operations.
Pay: RM2,800.00 - RM3,500.00 per month
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person