Job no: 496826 Work type: Permanent Location: Eastern, Wan Chai Categories: Planning & Development
The Job
Process on-going applications for Transfer of Ownership, Re-financing, and Premium Assessment under Sandwich Class Housing Scheme, Flat-for-Sale Scheme, Subsidized Sale Flat Project (SSFP) and Dedicated Rehousing Estates SSFP.
Liaise with solicitors, estate management offices and other stakeholders to clarify application details identified during the vetting process.
Examine and interpret relevant government policies, scheme rules and internal procedures, and provide recommendations on application eligibility and appropriate courses of action.
Manage applicants’ enquiries and complaints, through hotline, written correspondence and face-to-face meetings.
Undertake ad-hoc assignments and provide support for team initiatives, cross-team projects, and service enhancement exercises as required.
The Person
Degree holder in Surveying, Real Estate, Land Management, Business Administration, Management, Property Management, or related disciplines with minimum 6-years’ relevant experience.
Experience in after-sales services, customer services, property management or real estate, and familiar with the mechanism of subsidized housing scheme is a definite advantage.
Dedicated to work, strong communication, interpersonal & organization skills and self-motivated.