Company Overview / Employee Value Proposition
PINNACLE CREDIT SERVICES PTE. LTD.
Our business originated from a consumer collection operation previously owned and managed as a major credit bureau agency in Singapore - which was acquired by us and reconstituted as Pinnacle Credit Services Pte Ltd (PCS) in September 2008.
We are wholly committed to perform at the highest standard of professionalism, security and integrity for our clients.
Pinnacle Credit Services Pte Ltd possesses strong and rich institutional knowledge and experience in the industry. Among the list of our blue-chip clients are the top businesses in Singapore in the healthcare, banking sectors, telecommunication sectors.
With just under 17 years of operation, we have grown from a 10-man team to a company of over 70 staff and are in full compliance with the tough and rigorous regimentation of the regulators.
Job Summary
Support the business by managing account receivables, preparing invoicing, generating reports, and ensuring compliance with client requirements.
Responsibilities
Liaise with clients to resolve account receivable issues and maintain positive client relationships
Respond to and update daily client queries to ensure timely communication
Update daily payment files and manage account placements to maintain accurate records
Prepare monthly invoicing to ensure billing accuracy and completeness
Generate detailed reports to support clients' reporting needs
Assist in reviewing cases for reporting to identify discrepancies and support decision-making
Manage and monitor accounts to ensure compliance with client requirements and regulatory standards
Perform other ad-hoc duties as assigned to support operational efficiency and team objectives
Required competencies and certifications
Proficient in MS Office, especially Excel, to perform data management and reporting tasks
Working knowledge of V lookup and Pivot tables in Excel (not compulsory as training will be provided)
Strong numerical accuracy and attention to detail to ensure error-free documentation
Ability to work independently under tight deadlines to deliver timely results
Preferred competencies and qualifications
Diploma, GCE ‘A’ Level, GCE ‘O’ Level, Higher Nitec Certificate, or Nitec Certificate
1-3 years of relevant experience in finance, administration, or related fields
Other Information
Working hours:
Monday to Thursday: 8.30am to 6.15pm
Friday: 8.15am to 6pm
5-day work week
Salary and Benefits:
Annual Leave
Birthday Leave
Medical Claim
Family-related leaves including Marriage Leave, Childcare Leave, Maternity Leave, and Paternity Leave
PINNACLE CREDIT SERVICES PTE. LTD.
Our business originated from a consumer collection operation previously owned and managed as a major credit bureau agency in Singapore - which was acquired by us and reconstituted as Pinnacle Credit Services Pte Ltd (PCS) in September 2008. Our principal business is in providing efficient, cost effective and professional outsourced debt collection services to our esteemed clients.
We are wholly committed to perform at the highest standard of professionalism, security and integrity to recover our client's debts and to improve their bottom-line and more importantly, meet their customer satisfaction requirements.
Pinnacle Credit Services Pte Ltd possesses strong and rich institutional knowledge and experience in collection services. We pride ourselves as a receivable management agency with both out/in sourced collection capabilities, operating a competitive compensation model to help our clients maximize their receivables while minimizing collection expenditures based on a "No collection, No commission" basis.
Among the list of our blue-chip clients are the top businesses in Singapore in the healthcare, financial services, telecommunication sectors, B2B and B2C companies.
With just under 16 years of operation, we have grown from a 10-man team to a company of over 70 staff and are in full compliance with the tough and rigorous regimentation of the regulators.