Company Overview
Woodlands Transport Solutions Pte Ltd provides innovative, safe, and reliable pupil transportation solutions to schools. Since 1974, we ferry over 5,500 students daily, leading the industry with excellent service and a commitment to exceptional customer experiences.
Job Summary
Support and enhance daily ground operations by managing subcontractors and crews, coordinating incident responses, assisting in route planning and reporting, and ensuring vehicle inspections to maintain high safety and service standards.
Responsibilities
Manage subcontractors and crews to ensure timely and efficient delivery of transportation services
Respond promptly and effectively to subcontractor enquiries to maintain smooth operations
Coordinate and manage incident responses to minimize disruption and ensure safety
Update the CMS system accurately to reflect operational changes and incidents
Oversee day-to-day ground operations to maintain service quality and compliance
Assist in planning transportation routes to optimize efficiency and coverage
Prepare operational reports to inform management decisions
Source and evaluate subcontractors to maintain a reliable vendor network
Conduct vehicle inspections to ensure safety and regulatory compliance
Collaborate with management by undertaking additional tasks to support business objectives
Preferred competencies and qualifications
Diploma, Degree, or equivalent qualification
Minimum 2 years of operational experience, preferably in subcontractor or driver management
Experience in the private bus industry
Familiarity with working in a school environment
Demonstrated ability to work effectively as a team player with strong interpersonal skills
Proactive initiative and a strong sense of ownership in task execution
Proven problem-solving and organizational skills to manage multiple priorities
Ability to prioritize and multitask between operations and customer service responsibilities
Availability to start work as early as 0600hrs
Ability to work in a fast-paced environment with a 5-day work week
Capability to commute between school and office at Ubi during working hours as needed
Strong communication skills to liaise effectively with stakeholders
Woodlands Transport Solutions Pte Ltd provides innovative, safe, and reliable pupil transportation solutions to schools. We have been ferrying students since 1974, and today we ferry over 5,500 students daily.
We pride ourselves as the leader in the industry. We go above and beyond to deliver excellent service standards and we strive to provide our clients and customers an experience they never knew would be possible from just school bussing.
By joining us, you will be part of a company with a rich history that is going through an exciting phase of phenomenal growth setting us up for a much longer road ahead of us which is a rare opportunity.