全职 Manager 工作, 薪水 up to SGD 7,500, MY AESTHETIQUE BEAUTY PTE. LTD. 公司招聘中 - Ricebowl

Job Summary

The Manager is responsible for overseeing the daily operations of the beauty and aesthetic establishment, ensuring smooth business operations, excellent customer service, effective staff performance, and achievement of business objectives. The Manager will coordinate with employees, clients, suppliers, and management to maintain high standards of service and professionalism.

Responsibilities

Oversee daily operations to maintain smooth business functioning and deliver high service standards in the beauty and aesthetic establishment

Manage and supervise therapists, beauty specialists, receptionists, and other staff to optimize team performance and service delivery

Prepare staff schedules, allocate duties, and monitor attendance and performance to ensure operational efficiency

Enforce adherence to company policies, operational procedures, hygiene standards, and service guidelines among employees

Monitor and evaluate the quality of beauty, aesthetic, and wellness services to ensure customer satisfaction

Handle customer enquiries, feedback, complaints, and service-related concerns professionally to maintain positive client relationships

Build and sustain strong relationships with existing and potential customers to support business growth

Support sales activities, promotions, membership programmes, packages, and customer retention initiatives to drive revenue

Track daily sales, appointments, and customer bookings to assess business performance and identify trends

Assist in setting sales targets and implement strategies to achieve business objectives and growth

Monitor inventory levels and coordinate purchasing of beauty products, equipment, and supplies to ensure availability

Liaise with suppliers and service providers to maintain smooth procurement and service operations

Ensure premises, treatment rooms, equipment, and facilities are clean, well-maintained, and presentable to customers

Monitor operational expenses and assist with budgeting and cost-control measures to optimize profitability

Train, guide, and motivate employees to maintain consistent service standards and enhance team capabilities

Assist with recruitment, onboarding, and staff development to build a skilled and motivated workforce

Maintain accurate records of customers, staff, sales, inventory, and daily operations for reporting and compliance

Ensure compliance with company policies, workplace requirements, and relevant regulations to uphold standards

Prepare operational and performance reports for management to inform decision-making

Identify opportunities to improve services, customer experience, operational efficiency, and business growth

Perform other managerial and operational duties as assigned by the company