Our client an mnc located in west is seeking for Customer Service Executive.
Job Summary
Support sales operations and customer service by managing sales orders, preparing reports, assisting in security design, handling credit control, and building customer relationships to drive business growth.
Responsibilities
Prepare and follow up on sales quotations and process sales orders accurately to ensure timely order confirmation
Distribute work orders to relevant departments and scan/archive sales documents for organized record-keeping
Apply communication links and assist in collecting down payments when required to support sales transactions
Assist in preparing security designs on floor plans based on customer requirements to meet client specifications
Circulate maintenance contracts to individual executives twice a year and provide reminders during weekly sales meetings to ensure contract compliance
Expedite purchase orders (PO) from customers to maintain smooth sales operations
Handle vendor approval forms and set up customer digital portals to facilitate vendor and customer onboarding
Prepare sales performance reports and monthly sales quotation summary reports for management review
Circulate notifications and news to keep the team informed of relevant updates
Contact customers to build rapport and gather feedback to improve service quality
Prepare service agreements for system commissioning to formalize service delivery
Chase and follow up on payment status from customers to support credit control and cash flow management
Collect and share market information from external sources such as competitors and industry trends to inform business strategies
Participate in marketing and new business development activities as assigned by the Manager to support company growth
Engage in customer rapport programs organized by the Customer Service team to strengthen client relationships
Provide customer service and manage relations for assigned customers, including conducting customer visits to ensure satisfaction
Other Information
Location: Jurong East
Workweek: 5 days, 8:30 am to 5:30 pm
Salary S$2600 - 3000
Interested candidates, please send CV to *************
ABOUT COMRADE RESEOURCE MANAGEMENT
Established in Singapore since 2004, ComRade Resource Management has been working closely
with multinationals, as well as SMEs. It is our mission to connect the very best talent to the
organisation.
Our values are the foundation on which our organisation is built. We ensure that we deliver
solutions that empower our client’s organisation in challenging business environments. Our
values are based on our commitment to using all of our resources to truly engage with the
various cultures and needs of our clients.
We create talent based on each candidate’s skills, knowledge cultural suitability. These talent
pools enable us to match the best people available for those roles that meet the individual and
the hiring company’s criteria.
Our experience recruitment consultants focus on its niche area, and experts at pro-actively
seeking rewarding job vacancies that will empower our candidate take the next step in their
careers.
METHOLOGY
ComRade Resource Management unique model is focused around a variety of search and
selection methodologies. Through advertising and networking strategies, market mapping and
business intelligence techniques, our network of consultants are able to pinpoint those
professionals on our database or in our network who match the criteria of each vacancy.