Job Summary
Submit and execute sales strategies to achieve targets while building strong customer relationships. Provide technical advice, support sales opportunities, resolve customer issues, and contribute to marketing and forecasting activities to drive business growth.
Responsibilities
Submit and execute well-defined sales strategies to achieve sales targets
Develop and maintain strong rapport with existing customers to foster loyalty
Respond promptly and professionally to customer enquiries and requests with technical advice on existing and new products or systems
Support sales opportunities by delivering presentations, calling and visiting customers and prospects, identifying needs, and conducting active follow-ups
Coordinate with sales and operations teams to ensure smooth service operation efficiency for customers
Investigate and resolve customer issues by collaborating with relevant departments
Acquire new customer accounts to expand the client base
Assist in preparing proposals and managing quotation administration
Contribute creative alternative ideas to maximize sales opportunities
Participate in marketing, advertising, promotional, and publicity activities aligned with corporate and product strategies
Gather market intelligence on demand, competition, and latest product developments
Conduct periodic sales forecasts to inform planning
Prepare weekly sales and contact reports to track progress
Preferred competencies and qualifications
Diploma or Degree in Mechanical or Marine Engineering
Experience in sales (preferred but fresh graduates are welcome to apply)
Possess Class 3 driving license (own transport preferred)
Excellent communication, interpersonal, and presentation skills demonstrated through customer interactions and sales support
Outgoing personality to engage effectively with customers and prospects
Resourceful, proactive self-starter with a positive attitude and performance orientation; able to work independently and collaboratively in a team
Proficient in reading and writing English fluently for clear communication