全职 Tim Hortons: Assistant Store Manager - 5 Days Work 工作, 薪水 up to SGD 3,300, TIM HORTONS Central Region (Singapore) 公司招聘中 - Ricebowl

Tim Hortons (Tims) is a beloved Canadian brand founded in 1964 that offers premium coffee blends, freshly baked goods and sandwiches. At Tims, we strive to be a warm and inviting space, where customers can always count on a positive experience.



Job Responsibilities

Oversee and optimize daily store operations - includes inventory management, ordering of supplies, maintaining store cleanliness and organization. Enforce health and safety standards to ensure a safe environment for both customers and employees
Build positive employee experiences - from hiring to onboarding and training. Schedule shifts and manage employee work hours to maintain operations. Manage employee grievances to promote a safe and supportive work environment
Champion customer service excellence through high service standards. Address customer feedback, inquiries, and complaints with professionalism
Maintain rigorous quality control in food and beverage preparation, adhering to standard recipes and guidelines. Monitor product quality and consistency, promptly addressing any issues
Drive sales and marketing initiatives to attract and retain customers. Partner with the marketing team to promote special offers, events, and loyalty programs
Prepare and manage store budget - monitoring expenses and revenue. Optimize cost-efficiency while upholding quality and service standards

Role Requirements

At least 5 years’ work experience in the service industry with at least 3 years’ experience in a similar store managerial role
Proven leadership experience in store operations, building effective teams and coaching for performance
Basic understanding of financial management and budgeting
Knowledge of local employment regulations, health and safety standards
Willingness to work in a fast-paced environment and adapt to changes
Willingness to engage in shift work, which includes work on weekends and public holidays

Tim Member Benefits

5-day work week
Health and medical coverage
Employee discount