- 61 UBI ROAD 1 Central Region (Singapore) Singapore

工作地点
职位描述
岗位职责
The Strategy & Operations Associate provides administrative, coordination, reporting, and project support to the Head of Strategy & Operations.
The role works closely with country teams and cross-functional teams to ensure key Strategy & Operations initiatives are properly coordinated, tracked, documented, and delivered on time.
Key areas include Affordability, Trade-In, Used Devices, Apple programs, GNext Business Reviews, and strategic projects.
Key Responsibilities
1. Executive & Administrative Support
• Provide day-to-day administrative support to the Head of Strategy & Operations.
• Coordinate meetings, schedules, presentations, reports, and working materials.
• Prepare meeting minutes, action items, and follow-up trackers.
• Follow up with country and functional teams on agreed actions and deadlines.
• Maintain organized files and documentation for Strategy & Operations.
2. Affordability Program Support
• Consolidate and update weekly Affordability and Trade-In reports.
• Maintain internal trackers, including sell-out, program performance, projects, and NPI trackers.
• Coordinate with country Affordability Leads to ensure timely and accurate reporting.
• Track commercial offers, financing constructs, customer journeys, POS coverage, and program status.
• Support preparation of materials required for regular meetings and business updates.
3. Affordability & Trade-In Coordination
• Support the execution of EMI, BNPL, financing, and Trade-In programs across countries.
• Coordinate with country teams, banks, financing partners, retailers, and internal stakeholders.
• Maintain program trackers, participating POS lists, timelines, and key deliverables.
• Support claims tracking, reconciliation, and required documentation.
• Assist in developing and maintaining country/program 360 marketing playbooks.
4. Used Devices
• Support the development and execution of the GNext Used Devices business.
• Coordinate collection of device pricing and valuation data by country and device grade.
• Support development and implementation of grading, retailer/liquidator, and customer applications.
• Coordinate with country teams, liquidators, retailers, and technology partners.
• Maintain trackers for used-device projects, inventory, grading, pricing, and other key activities.
5. GNext Business Reviews
• Support preparation of Monthly and Quarterly Business Reviews (MBR/QBR).
• Consolidate country and business performance information.
• Coordinate required inputs including profitability, inventory aging, credit notes, forecasts, and other operational KPIs.
• Prepare presentations, supporting data, and management summaries.
• Track actions and commitments arising from Business Reviews.
6. Channel Mapping & Strategic Projects
• Support GNext Channel Mapping projects across markets.
• Coordinate survey guides, agency briefs, RFPs, training materials, and project documentation.
• Follow up with country teams and external agencies on project milestones.
• Support other regional Strategy & Operations projects assigned by the Head of Strategy & Operations.
7. Reporting, Forecasting & Tracking
• Maintain weekly, monthly, and quarterly Strategy& Operations trackers.
• Support quarterly forecasts and actual performance updates.
• Consolidate program units, marketing spend, spend per unit, and target achievement.
• Ensure information submitted by country teams is complete, accurate, and on time.
• Flag missing information, delays, and execution gaps to the Head of Strategy & Operations.
Qualifications
• Bachelor’s degree in business administration, Finance, Marketing, Operations, Economics, or related field.
• 1–3 years of experience in administration, project coordination, operations, or a similar role.
• Strong Microsoft Excel, PowerPoint skills and Keynote skills.
• Comfortable working with Google Sheets and shared online reporting platforms.
• Strong organizational and follow-up skills.
• Good written and verbal communication skills.
• Detail-oriented and able to manage multiple projects and deadlines.
• Able to work effectively with regional and cross-functional teams.
Key Competencies
• Strong organization and attention to detail
• Ownership and follow-through
• Good coordination and communication
• Data and reporting discipline
• Ability to manage multiple priorities
• Proactive problem-solving
• Teamwork and stakeholder management
• Confidentiality and professionalism
Key Success Measures
• Accurate and timely Apple and management reporting.
• On-time completion of Strategy & Operations deliverables.
• Effective coordination and follow-through with country teams.
• Accurate and updated program, project, POS, and forecast trackers.
• Timely preparation of GNext MBR/QBR materials.
• Effective support of Affordability, Trade-In, Used Devices, Channel Mapping, and other strategic initiatives.
• Well-organized and up-to-date Strategy &Operations documentation.
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