全职 Murex Production Support Lead 工作, 薪水 up to SGD 16,000, DIGITAL DISRUPTION TECHNOLOGIES PTE. LTD. 公司招聘中

Murex Production Support Lead

Singapore

保存

工作地点

职位描述

岗位职责

Scaling theteam to support ongoing business objectives and future growth.

Responsibilities:

Supervisecurrent L1/L2 production support engagements, utilizing onsite/offshoreresources in business hours and 24x7 shifts.
Bring critical and quality-driven thinking to maintain high-qualitystandards.
Establish a delivery and quality assurance framework with processes, best practices,and KPIs.
Define a strategy for building tools and accelerators for improved support.
Manage client communications, ensuring alignment with SLAs and servicedelivery.
Select and coach profiles, fostering a mindset for critical systems support.
Collaborate with technology and business teams to minimize stability issues.
Ensure adherence to Incident, Change, and Problem Management protocols.
Introduce best practices and conduct regular reviews and meetings.

Mandatory SkillsDescription:

20+ yearsof working experience.
15+ yearsin production treasury application support for banks.
Experience with Murex Treasury platform.
Experience in running governance meetings.
Proven leadership in defining processes and best practices.
Strong background in Support Lead roles and team mentorship.
Experience in SQL, Unix scripting and automating day-to-day tasks.
Experience in automation through AppDynamics.
Experience managing support teams across APAC, including team buildingand restructuring.
Experience managing teams on 24x7 shifts.
L1 & L2 application technical and functional support experience.

Nice-to-HaveSkills Description:

重要安全守则

申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。

了解更多

现在申请