Location: Jalan Gombak, Kuala Lumpur
Full-Time | Salary + Incentive + Commission | Automotive Industry
Love Cars & Enjoy Talking to People? This Could Be Your Next Career Move!
We are looking for a Service Advisor to join our growing Automotive Aftersales team.
You will be the key person connecting our customers with the workshop team — understanding customer needs, recommending the right service, and ensuring every customer has a smooth and professional experience.
If you are customer-oriented, confident, hardworking and interested in building a career in the automotive industry, we want to hear from you!
What You'll Do
- Welcome customers and understand their vehicle service/repair requirements.
- Advise customers on suitable maintenance and repair services.
- Prepare quotations and explain service recommendations clearly.
- Coordinate with technicians and monitor repair progress.
- Keep customers updated on vehicle status and completion time.
- Conduct vehicle inspection and identify additional service requirements.
- Handle customer enquiries, feedback and complaints professionally.
- Follow up with customers after servicing and encourage repeat visits.
- Ensure all service documentation and records are accurate.
- Achieve customer satisfaction, sales and aftersales KPIs.
Who We're Looking For
- SKM / Diploma / Certificate in Automotive or related field.
- Experience as Service Advisor, Workshop Advisor or automotive aftersales is an advantage.
- Fresh graduates with automotive knowledge and the right attitude are welcome.
- Good communication and customer service skills.
- Able to communicate in Bahasa Malaysia and English. Mandarin is an advantage.
- Computer literate and comfortable using basic systems/software.
- Positive attitude, responsible and willing to learn.
- Able to work under pressure and handle multiple customers.
- Automotive knowledge + good people skills = BIG advantage!
Why Join Us?
- Basic Salary + Commission / Incentives
- EPF & SOCSO
- Training & career development opportunities
- Opportunity to grow into Senior Service Advisor / Service Manager
- Hands-on experience in a growing automotive business
- Supportive and energetic working environment
Your Career Can Go Further With Us
We are not just looking for someone to fill a vacancy. We are looking for someone who wants to learn, grow and build a long-term career in Automotive Aftersales.
If you are ready to take the next step in your automotive career, APPLY NOW!
Pay: RM1,800.00 - RM3,500.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Work Location: In person