Xin Jun Yuan Pte. Ltd.
is seeking a dependable and detail-oriented Administrative Assistant to support our daily administrative, e-commerce and order fulfilment operations.
This is a hands-on position involving both office duties and the labelling and packing of unopened beverage products. After training, the employee will handle the routine daily execution of online-store orders according to the Company’s established procedures.
Candidates with additional experience in
digital marketing, social media, creative design or multi-channel e-commerce
are particularly welcome. These additional capabilities are advantageous but are
not mandatory requirements
for the position.
Key Responsibilities
Assist with routine administrative and operational tasks.
Enter, check and update online-order and customer delivery information.
Print and prepare invoices, picking lists, shipping labels and delivery documents.
Update routine product, order and inventory records according to instructions.
Monitor and process online-store orders using established procedures.
Respond to routine customer enquiries.
Refer refunds, payment issues, complaints, pricing decisions and unusual cases to the personnel in charge.
Label unopened products and cartons.
Pick, pack and prepare customer orders and cargo for delivery.
Maintain an orderly office, packing and storage area.
Perform other reasonable duties of a similar administrative, order-processing, fulfilment or support nature according to operational requirements.
Requirements
Careful, organised and able to follow established procedures.
Basic computer skills, including data entry and Microsoft Excel.
Comfortable performing both desk-based work and hands-on labelling and packing.
Able to work accurately with product quantities, order details and delivery documents.
E-commerce, order-processing or warehouse fulfilment experience is helpful but not essential.
Training will be provided.
Additional Skills – Advantageous but Not Essential
Candidates with any of the following additional skills or experience will have an advantage.
These are preferred capabilities and are not mandatory requirements for the position.
Marketing & Creative
Familiarity with
Adobe Creative Cloud
, particularly Adobe Photoshop and Illustrator.
Previous experience in a
creative agency, marketing, advertising, communications or mass communications
environment would be advantageous.
Experience assisting with or developing
social media strategies and campaigns
is preferred.
Ability to prepare or adapt basic marketing, advertising and social media materials would be advantageous.
E-commerce & Multi-Channel Sales
Practical experience using e-commerce platforms such as
TikTok Shop, Lazada and Shopee
is highly advantageous.
Understanding of how social media marketing campaigns can be integrated with e-commerce sales channels to
generate traffic and improve sales conversion
.
Experience managing products, promotions, campaigns or orders across multiple online sales channels would be advantageous.
Basic knowledge of
coding, website systems, automation or e-commerce integrations
would be an additional advantage but is not required.
Employment Details
Employment type:
Full-time
Probation:
Three months
Working days:
Monday to Saturday
Working hours:
9:30am to 5:45pm, including a one-hour meal break
Rest day:
Sunday
Location:
Tannery House, 37 Tannery Lane, Singapore 347790
CPF contributions will be made where applicable.
Commission:
Employees may be eligible for a performance-based commission scheme after successful completion of probation. Details of the applicable scheme will be communicated separately.
Application
Interested applicants should submit a résumé containing their relevant experience, availability and expected commencement date.
Applicants with experience in
e-commerce, digital marketing, social media or creative work
are encouraged to highlight these capabilities and include a portfolio or examples of previous work where available.