Company Overview
SWISSPRO PTE. LTD. specializes in quality drinking water supply using Swiss technology from the Katadyn Group, with decades of strong industry connections.
Job Summary
You will perform on-site servicing, maintenance, installation, and repairs of water filtration systems, provide technical support, and assist in customer service to ensure reliable water quality solutions.
Responsibilities
- Perform on-site servicing and maintenance of water filtration systems to ensure optimal operation
- Install and repair filtration systems and dispensers under warranty to maintain system functionality
- Test and prepare filtration systems before installation to guarantee proper setup
- Provide online technical support via phone and email to resolve customer issues promptly
- Assist in customer service and perform ad-hoc duties to support team operations
Preferred competencies and qualifications
- Possess a Class 3 driving license to facilitate site visits (advantageous but not essential)
- Have basic plumbing knowledge to support installation and repair tasks (advantageous but not essential)
- Understand electronics to aid in troubleshooting and repairs (advantageous but not essential)
- Demonstrate punctuality to maintain reliable service schedules
- Exhibit customer orientation to enhance client satisfaction
- Communicate proficiently in English to ensure clear technical support and customer interaction
- Show self-motivation to work independently and proactively
- Committed to long-term employment rather than frequent job changes