全职 IT Systems Administrator 工作, 薪水 up to SGD 6,000, Crisis24 Central Region (Singapore) 公司招聘中 - Ricebowl

• Install and configure computer and mobile systems per GardaWorld IT policies (Hardware & OS)
• Provide technical support for servers, desktops, laptops, printers, mobile devices, Network equipment, computer peripherals, etc…
• Provide Level 1 support for Microsoft products and business applications
• Process and prioritize IT requests using the GW IT ticketing system to ensure minimum disruption.
• Diagnose and resolve hardware/software issues, often remotely.
• Analyse tickets to identify trends and escalate calls as needed.
• Support training and maintenance of all computer systems used throughout GardaWorld. This includes providing one on one user training when requested
• Perform day-to-day network and active administrative duties
• Manage user accounts, including new joiner inductions.
• Available on call for emergencies
• Maintain IT documentation and asset inventories.
• Deliver IT projects within project guidelines

Information Security:

• Adhere to applicable information security procedures and policies as updated from time to time on the ISMS. Report any information security incidents or potential information security threats to the Information Security Officer. Take a proactive approach to information security.

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced global operations centers and our highly skilled team of intelligence analysts, we offer highly specialized services, 24/7 security and consulting, with the technology and AI to power it across the globe.