We are looking for an experienced
System Manager
to lead the operations, maintenance, security, and lifecycle management of mission-critical IT infrastructure supporting public sector systems. You will manage engineering teams and vendors while ensuring high availability, operational resilience, and compliance with Government ICT requirements.
Key Responsibilities
Lead system operations, maintenance, and support across enterprise infrastructure and platform environments.
Manage system availability, performance, capacity, SLA compliance, and technology lifecycle planning.
Lead
incident, problem, change, release, and configuration management
based on ITIL practices.
Oversee patching, vulnerability remediation, system hardening, security reviews, and technical risk management.
Manage
backup, Disaster Recovery (DR), Business Continuity (BCP)
and recovery exercises.
Ensure compliance with
IM8, GCC, PDPA
, cybersecurity policies, and government audit requirements.
Provide technical oversight for infrastructure upgrades, architecture changes, migrations, and technology refresh initiatives.
Manage vendors, support contracts, operational deliverables, and service performance.
Lead and mentor System Engineers and infrastructure support teams.
Provide management reporting on service performance, risks, incidents, capacity, and compliance.
Requirements
Degree in Computer Science, Information Technology, Engineering, or related discipline.
Min 5-8 years of infrastructure/system management experience
, including 5+ years leading technical teams or vendors.
Strong experience with
Windows Server, VMware, storage, backup/recovery, monitoring, and enterprise infrastructure
.
Experience with Microsoft Azure, hybrid cloud, and GCC environments is highly desirable.
Good understanding of infrastructure security, vulnerability management, DR/BCP, and ITIL processes.
Experience supporting
Singapore Government, Defense, Healthcare, Statutory Boards,
or regulated environments preferred.
Strong leadership, vendor management, stakeholder communication, and problem-solving skills.
Certifications such as ITIL, Microsoft Azure, VMware VCP, CISSP/CISM, or PMP are advantageous.
Newtone Consulting
is an IT recruitment and sourcing specialist, delivering tailored talent solutions since 2013. We partner with organisations to identify, select, and onboard the right IT professionals.
With deep expertise across the IT landscape, we recruit for a wide range of roles, from functional business analysts to highly specialised technical architects. Our consultants bring strong IT backgrounds and years of recruitment experience, enabling them to understand complex technical requirements and match them with the right talent efficiently and accurately.
We work with leading multinational clients across banking, technology, fintech, industrial, infrastructure, and retail sectors, supporting their growth and critical digital initiatives through high-quality IT talent.