全职 F-B Operations Manager 工作, Johor 公司招聘中 - Ricebowl

About the role

An experienced F&B Area Operations Manager role for someone with experience managing multiple F&B outlets, developing people, implementing SOPs and improving operational performance. This is a hands-on leadership position working closely with the Founder to strengthen operations and prepare the business for future growth.

Key responsibilities

• Oversee the daily operations of multiple F&B outlets

• Lead, coach and develop Store Managers and outlet teams

• Ensure consistency in food quality, service and operating standards

• Develop and implement SOPs, checklists and operational systems

• Establish structured staff training and onboarding processes

• Conduct regular outlet visits, audits and performance reviews

• Monitor sales, food cost, labour cost, wastage and inventory

• Identify operational issues and implement effective solutions

• Improve productivity, efficiency and profitability across outlets

• Work with Store Managers to achieve operational and financial targets

About you

• Minimum 5 years of F&B experience

• Proven experience managing multiple F&B outlets

• Previous experience as an Area Manager, Operations Manager, Cluster Manager or Multi-Outlet Manager

• Strong experience in SOP implementation and staff training

• Experience managing and developing Store Managers

• Experience in new outlet openings

• Good understanding of food cost, labour cost, inventory and wastage control

• Strong leadership, communication and problem-solving skills

• Able to work independently and take ownership of results

• Willing to travel between outlets in Johor Bahru

About us

We are a growing Malaysian F&B group based in Johor Bahru, currently operating multiple outlets with plans for further expansion.

Benefits

• Opportunity to join a growing Malaysian F&B group

• Work closely with the Founder

• Opportunity to build and improve our multi-outlet operations

• Significant involvement in future outlet expansion

• Career growth into a senior Operations / Head of Operations role