- Temasek Boulevard Downtown Core Central Region (Singapore) Singapore

工作地点
职位描述
岗位职责
Job Summary:
In this role as a Customer Service Officer, you will be the first point of contact for parents, students, and visitors, providing exceptional service and support, as well as handling a variety of administrative responsibilities
Key Responsibilities:
Customer Service & Relationship Management:
· Develop strong product knowledge to make appropriate recommendations to our customers.
· Build and maintain strong relationships with students, parents, and other stakeholders.
· Responding to enquiries by phone, email, and meeting walk‑in visitors with professionalism and care.
· Arrange and coordinate trial lessons for prospective students in a professional and timely manner.
Administrative & Operational Support:
· Enrol new students and maintain an up-to-date student database.
· Maintain the orderliness of the centre to ensure a safe and conducive learning environment.
· Perform any other reasonable tasks or duties to support the smooth operation of the Centre.
Skills & Qualifications:
· Good knowledge of Microsoft Office Words, Excel, and PowerPoint.
· Good interpersonal and multi-task skills.
· Minimum 1-year customer service/administrative experience is preferred.
· Willingness to work flexible hours, including evenings and weekends.
What You'll Get:
· An attractive remuneration package and performance bonus.
· Career pathway and growth opportunities.
· Comprehensive in-house training will be provided, helping candidates quickly develop into industry professionals.
Job Type: Full-time
Pay: $3,200.00 - $4,500.00 per month
Benefits:
Experience:
Work Location: In person
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