全职 Customer Service Executive 工作, 薪水 up to SGD 3,200, Regent Logistics 公司招聘中 - Ricebowl

Job Summary

Maintain efficient control centre operations by coordinating daily tasks, managing inventory, and delivering exceptional customer service. Collaborate with teams to identify and resolve issues, update logs and reports, and ensure timely stakeholder management in transport distribution and automotive logistics.

Responsibilities

Coordinate and oversee daily control centre operations to ensure seamless workflow and high service standards

Collaborate with team members to evaluate operational lapses, implement corrective actions, and recommend process improvements

Manage inventory efficiently to meet customer demand and support supply chain fulfilment

Handle customer inquiries across multiple communication platforms providing product knowledge and assistance throughout the customers’ journey.

Update customer service logs accurately and maintain data integrity

Review operational data and prepare daily, weekly, and monthly reports for the reporting officer

Manage all stakeholders in assigned accounts professionally and ensure timely communication

Perform any other duties as assigned by the reporting officer

Preferred competencies and qualifications

Diploma in Logistics, Supply Chain, Business Administration, Finance, or related fields

Minimum 2 years of experience in transport distribution, first/last mile delivery operations, or automotive logistics

Proficient in Microsoft Office applications

Experience with port operations and understanding of regulatory requirements

Familiarity with Singapore traffic rules and regulations

Working knowledge of automotive logistics

Understanding of supply chain fulfilment, ground distribution, and first/last mile operations