Company Overview
Upgrade/Repair your Tech with us. We offer free diagnostics and 45min* repairs for software re-installation and hardware upgrades. We provide the best IT gadgets, branded desktops/notebooks for gaming, corporate, or home use, plus custom desktop solutions.
Job Summary
You will assist customers with computer components, repair services, and PC customization, recommend products based on their preferences, maintain customer relationships, support retail operations, and participate in trade fairs and events.
Responsibilities
Respond promptly to customer requests and enquiries about computer components, repair services, and PC customization
Recommend suitable computer components by sharing product knowledge tailored to individual customer preferences
Build and maintain strong customer relationships to foster loyalty and repeat business
Perform basic housekeeping to keep the work area clean and organized
Support retail operations including stock taking
Achieve retail sales targets through effective customer engagement and product recommendations
Manage customer profiles by maintaining and creating new records to support customer relationship management
Deliver excellent customer service by providing accurate product information and assistance
Preferred competencies and qualifications
Demonstrate good communication and interpersonal skills to collaborate effectively with team members and customers
Maintain a presentable and well-groomed appearance suitable for a retail environment
Exhibit teamwork skills to contribute positively to the retail team
Other Information
Job Highlight
Basic Salary + Commission + Variable Performance Bonus
5 days work week
Medical Benefits
Staff Purchase Discount
Upgrade/Repair your Tech with us.
Free Diagnostic, 45min* for repairs (software re-installation, hardware upgrade)
Providing you with the Best IT Gadgets, Branded Desktops/Notebooks (Gaming,Corporate, or Home usage), Customization Desktops