全职 Operations Support Executive 工作, 薪水 up to SGD 5,800, Arco Asia, Inc. 公司招聘中 - Ricebowl

Job Summary We are seeking a highly systematic, analytical, and proactive Operations Support Executive to join our business and client operations practice. In this pivotal role, you will serve as the administrative and operational backbone for our cross-functional business delivery desks. Operating at the intersection of our front-office account managers, backend logistics networks, and product delivery teams, you will be responsible for tracking operational key performance indicators (KPIs), coordinating service onboarding steps, auditing system data files, and managing vendor delivery logs. The ideal candidate will combine strong tracking data precision with excellent communication skills to systematically eliminate operational bottlenecks, maximize asset utilization, and support high service levels for our regional clients.

Key Responsibilities

• Operational Pipeline Support: Coordinate and manage day-to-day business operations pipelines, tracking cross-functional milestones against defined corporate performance indicators (KPIs).
• Account & Onboarding Coordination: Act as a reliable point of contact during the client onboarding lifecycle, guiding stakeholders through operational updates and resource allocations.
• Database & Records Auditing: Review, input, and verify critical transaction registries, dynamic database data logs, and project resource tracking matrices to eliminate system entry errors.
• Procurement & Material Logistics: Support operations squads with processing internal purchase requisitions, monitoring administrative vendor delivery logs, and verifying shipping data notes.
• Performance Metrics Tracking: Extract, clean, and interpret multi-layered operational datasets, compiling clear performance dashboards and cost-variance summary sheets for management reviews.
• Workflow Optimization Support: Audit internal standard operating procedures (SOPs) and check file allocations to proactively identify administrative frictions or delays.
• Data Governance Compliance: Enforce strict information security standards across all digital and physical records tracks, ensuring absolute alignment with corporate safety protocols and the Personal Data Protection Act (PDPA) [Singapore].

Requirements

• Education: Minimum Diploma or Bachelor's Degree in Business Administration, Operations Management, Supply Chain Logistics, Commerce, or a related professional discipline.
• Technical Proficiency: High competency in advanced Microsoft Office Suite applications (specifically Excel for data logs, pivot tables, formulas, and performance charts) alongside hands-on familiarity navigating modern CRM systems or ERP platform environments.
• Experience: Prior experience in an operations support executive, commercial assistant, customer support coordinator, or general business administration role is required. Experience tracking multi-stakeholder project milestones or service level parameters is a strong asset. Fast-learning candidates with robust practical records are highly welcome.
• Communication: Exceptional verbal and written English communication skills; professional telephone etiquette and an assertive, collaborative stakeholder engagement style.
• Core Competencies: Outstanding structural logic, sharp analytical problem-solving skills under tight scheduling targets, intense attention to detail, and a resilient team-player mindset.

Pay: $3,600.00 - $5,800.00 per month

Work Location: In person