JOB VACANCY – SENIOR OPERATIONS / PROJECT MANAGER
Fire Protection | M&E | Project Delivery | Customer Quality
We are looking for an experienced
Senior Operations / Project Manager
to manage project operations, customer relationships, quality, resources and project delivery across multiple projects in Singapore.
Key Responsibilities
Lead
end-to-end project operations
, from planning and mobilization through execution, testing, commissioning and final handover.
Manage multiple projects simultaneously while ensuring
schedule, quality, safety and commercial objectives
are achieved.
Lead and coordinate teams across
Operations, Engineering, Procurement, QA/QC, Logistics and Site Operations
.
Manage manpower planning, workforce deployment and resource allocation across multiple project sites.
Coordinate with
clients, consultants, main contractors, subcontractors, suppliers and regulatory authorities
.
Take ownership of customer communication, escalations and resolution of project-related issues.
Manage
project planning, budgeting, procurement, purchase orders, invoicing, claims, logistics and documentation
.
Monitor project and operational
KPIs
, prepare management reports and drive performance improvements.
Manage
NCRs, Root Cause Analysis (RCA), CAPA and 8D problem-solving
.
Ensure proper quality documentation, inspections, testing, commissioning and customer acceptance.
Support regulatory submissions, inspections, certification and compliance requirements.
Drive continuous improvement in
productivity, quality, customer satisfaction and operational efficiency
.
These responsibilities directly reflect the CV, including project governance, budgeting, procurement, risk management, QA, testing/commissioning and handover.
Required Experience
10–15+ years
of relevant experience in Operations / Project Management.
Strong Singapore construction/project experience preferred.
Experience in
Fire Protection, M&E, Building Services or related construction industry
.
Proven ability to manage
multiple projects and multiple site teams
.
Strong client and stakeholder management capability.
Experience managing project budgets, procurement, manpower, subcontractors and project schedules.
Strong knowledge of QA/QC, NCR management, RCA and CAPA.
Familiarity with
BCA, SCDF Fire Code, BizSafe and ISO compliance
will be advantageous.
The CV specifically demonstrates management of
50+ projects annually
involving fire shutters, fire curtains, rolling shutters and seating systems, including planning through commissioning and final handover.
Preferred Qualifications & Skills
Degree / Diploma or equivalent qualification.
Strong
Operations & Project Management
background.
Risk Management / BizSafe certification preferred.
Good knowledge of
ERP systems, CRM, SharePoint and Microsoft Office
.
Strong leadership, communication and problem-solving skills.
Ability to work independently and manage demanding clients and multiple priorities.
Ideal Candidate
We are particularly interested in someone who can function as the
overall Operations Manager
, rather than only managing individual construction sites.
The person should be capable of managing:
Business Operations → Projects → Manpower → Procurement → QA/QC → Cost → Client Management → Regulatory Compliance → Testing & Handover
The benchmark CV shows leadership of a
25+ member cross-functional team
, 50+ projects annually, 95% on-time delivery, 30% improvement in NCR closure time and 98% customer satisfaction.
Position:
Senior Operations / Project Manager
Industry:
Fire Protection / M&E / Construction
Location:
Singapore
Employment:
Full-Time
Experience:
10–15+ Years
Singapore Experience:
Strongly Preferred
Availability:
Immediate / Short Notice Preferred