- Hong Kong Science Park Sha Tin District, Hong Kong Hong Kong

工作地点
职位描述
岗位职责
Description
We are seeking an Application Engineer who can bridge the gap between display technology and system integration. You’ll work closely with display, optical, electrical, and software teams — as well as external partners to integrate, test, and optimize our microLED displays within AR glasses platforms.
The ideal candidate understands how displays and light engines interact with optical systems, has a strong grasp of waveguides, and is experienced in debugging hardware–software issues in complex optoelectronic systems.
Key Responsibilities
· Provide guidance and consult with customers on light engine design concepts and solutions to optimize their AR display system performance.
· Provide expert technical support to Inlighten customers, addressing field application issues, system performance troubleshooting, system solutions design-in support, and partner management in collaboration with the sales organization.
· Create technical collateral in cooperation with the product marketing team, including application notes, white papers, PowerPoint training modules, performance calculators, and reference designs that demonstrate the value proposition and competitive advantage of Inlighten products for target applications.
· Develop customer demos that effectively promote key features and benefits of our products.
· Serve as the primary technical point of contact for key customers, providing guidance and support throughout the product development lifecycle.
· Provide timely resolution to customer inquiries, issues and concerns, ensuring high levels of customer satisfaction.
· Collaborate with software and firmware teams to diagnose and resolve display-related issues (timing, drivers, communication, image artifacts, etc.).
· Support customer and partner engagements by demonstrating system functionality and addressing technical inquiries.
· Provide timely resolution to customer inquiries, issues and concerns, ensuring high levels of customer satisfaction.
· Provide feedback to design teams to improve manufacturability, reliability, and integration readiness.
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Minimum Qualifications
· Must be professional, detailed, customer-oriented, self-driven and able to collaborate with interdisciplinary teams to meet customer needs.
· Excellent problem-solving skills and ability to thrive in a startup environment where priorities evolve quickly.
· Strong ability to influence with excellent interpersonal skills and ability to analyze, summarize, and communicate efficiently (written and verbal) in a multicultural environment.
Preferred Qualifications
Pay: $35,000.00 - $50,000.00 per month
Benefits:
Education:
Experience:
Work authorization:
Willingness to travel:
Work Location: In person
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