全职 IT Support Executive 工作, 薪水, Expertise Technologies Pte Ltd 公司招聘中 - Ricebowl

Job Overview

Join our team as an IT Support Executive. We are seeking an analytical professional to provide technical support, maintain IT infrastructure, troubleshoot hardware and software issues, and support end-users across the organization.

Key Responsibilities

Install, configure, and maintain desktop computers, laptops, printers, and network hardware.

Respond to user support tickets, diagnose technical problems, and resolve hardware/software faults.

Perform system updates, patch management, and antivirus installations.

Assist with user account setup, email configuration, and network access permissions.

Maintain asset logs for IT equipment, software licenses, and peripherals.

Coordinate with external vendors for hardware repairs and specialized technical support.

Perform other IT support and system maintenance duties as assigned.

Requirements

Diploma or GCE 'A' Level in Information Technology, Computer Science, or a related discipline.

Minimum 1–2 years of relevant experience in IT technical support or helpdesk operations.

Strong working knowledge of Windows/Mac OS, basic networking (TCP/IP, VPN), and Microsoft 365.

Solid troubleshooting and problem-solving capabilities.

Able to work independently while collaborating effectively as a strong team player.

Good technical communication skills to assist non-technical end users.

Work Location: In person