Job Responsibilities
- Plan and coordinate production schedules based on customer orders and production requirements.
- Monitor production progress and ensure orders are completed according to the planned schedule.
- Coordinate with Production, Planning, Purchasing, Warehouse and other relevant departments to ensure smooth order fulfilment.
- Liaise with customers on order status, delivery schedules and related enquiries.
- Monitor customer orders and provide timely updates on delivery status.
- Prepare and maintain production planning, order status and delivery reports.
- Follow up on material availability and production issues that may affect delivery schedules.
- Identify potential delays or issues and coordinate with relevant departments for timely resolution.
- Maintain accurate records and ensure all customer and production information is updated accordingly.
- Perform other duties and responsibilities as assigned by the superior.
Job Requirements
- Diploma or Bachelor's Degree in Business Administration, Supply Chain Management, Logistics, Manufacturing, or a related field.
- Preferably 2–3 years of experience in Production Planning, Material Planning, Product Control, Customer Service, Order Management or related roles.
- Candidates with Planner cum Customer Service experience are highly encouraged to apply.
- Experience in a manufacturing environment will be an added advantage.
- Good communication and interpersonal skills, with the ability to liaise effectively with customers and internal departments.
- Strong coordination, follow-up and problem-solving skills.
- Able to work independently and manage multiple tasks effectively.
- Proficient in Microsoft Office, especially Excel.
- Good command of English. Knowledge of Mandarin will be an added advantage.
Why Join Us
- Stable career opportunity in a manufacturing environment.
- Opportunity to develop experience in production planning, customer service and product control.
- Work closely with multiple departments and gain broad exposure to manufacturing operations.
Job Type: Full-time
Schedule: Monday to Friday
Location: Penang
Pay: RM2,200.00 - RM4,500.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person