全职 Customer Service Representative (Kuching) 工作, 薪水 up to MYR 3,800, Tianma Industrial Sarawak 公司招聘中 - Ricebowl

Job description

About you

• Diploma or Advanced Diploma (Preferred)
• Minimum 1 year of experience in Customer Service (Preferred)
• Proficient in English and Mandarin (Preferred)

Key responsibilities

• Welcome and attend to customers in a friendly and professional manner
• Manage appointments via phone, WhatsApp, and walk-ins
• Coordinate schedules with beauticians
• Recommend suitable services, packages, and products to clients
• Handle billing, payments (cash, card, e-wallet), and issue receipts
• Maintain accurate customer records and appointment history
• Respond to customer inquiries and resolve complaints effectively
• Ensure cleanliness and organization of reception and waiting area
• Assist in promoting products and packages, memberships, and ongoing promotions
• Support daily administrative and operational tasks

Benefits

• Health insurance
• Opportunities for promotion
• Professional development

Job summary Customer Service role managing appointments, billing, and client support in a beauty salon environment.

Pay: RM2,800.00 - RM3,800.00 per month

Work Location: In person