We are partnering with a leading global digital assets and trading firm to hire anAssociate-level Production Support Engineer for its Hong Kong team. This is not a traditional application support role. The team operates much closer to an SRE / Production Engineering model , combining hands-on production ownership with coding, debugging and automation.
You will support a broad range of mission-critical trading technology acrosstrading, pricing, risk, P&L, settlement and other front-to-back platforms , while having the opportunity to automate away repetitive support work and improve the reliability of the overall environment.
Working within a small global team across Hong Kong, London and New York , you will:
- Own production support for business-critical trading and risk systems across APAC
- Investigate complex technical issues independently, including reading and debugging application code
- Work across platforms supporting areas such as trading, pricing, risk, P&L, options, structured products and derivatives
- Build automation and tooling to reduce manual support and improve platform reliability
- Monitor application health and performance, proactively identifying potential issues
- Lead or contribute to incident response, root cause analysis and production problem-solving
- Partner with engineering teams globally on fixes, enhancements and longer-term improvements
- Work directly with users and stakeholders across the trading business
What We're Looking For
- We are open to candidates from Production Engineering, SRE, Application/Production Support or technically focused trading support backgrounds.
Ideally, you will have:
- Approximately 4-10 years' relevant experience
- Strong technical foundations and the ability to code in at least one language such as Python, Java, Go or C++
- Strong SQL skills
- Experience supporting production trading, risk, post-trade or other real-time financial systems
- Strong troubleshooting, debugging and incident management skills
- A genuine interest in automation and engineering away repetitive problems
- Excellent communication skills and the confidence to interact with both technical and business stakeholders
- Financial markets experience strongly preferred
- Experience with electronic trading, DevOps tooling, distributed systems or digital assets would be advantageous.
Other highlights include:
- 1-2 days WFH per week
-
Unlimited annual leave
- Medical benefits for employees and eligible dependents
-
Follow-the-sun model with standard working days rather than regular overnight coverage
- Weekend on-call rotation, expected to be approximately 1 in 3 weekends , with flexibility to balance time during the week
- Direct reporting line into the Global Production Support Lead
- Exposure to a broad range of sophisticated trading, risk and quantitative platforms
If you're currently in a technical Production Support / SRE / Production Engineering role and want something with more coding, automation and ownership , please apply or get in touch for a confidential discussion.