Strong hands-on experience in SAP Basis administration and operations.
Proven experience supporting SAP landscapes in productive enterprise environments.
Good knowledge of SAP NetWeaver, SAP S/4HANA, SAP ECC, SAP Solution Manager, and SAP HANA platforms.
Experience with: SAP system administration Transport Management Tools (SolMan Charm, Realtech) SAP patching and upgrades (Kernel, Add-ons) Client and system copies SAP user and role administration (Tools such as SIVIS) SAP S/4 Fiori Administration Background job management (UC4 etc.) System monitoring and performance tuning (ABAP, JAVA, PI/PO) FTP/FTPS concepts SNC, SSO and TLS/SSL concepts SAP Printing Support OSS Notes and Hardening SAP Security
Strong understanding of SAP architecture and technical dependencies between SAP components.
Experience with SAP HANA administration, monitoring, and troubleshooting.
Knowledge of operating systems such as Linux and Windows Server.
Experience with cloud and hybrid SAP environments. (Cloud Connector, CPI, BTP)
Knowledge of ITIL-based service management processes, including Incident, Problem, Change, and Request Management as well as experience with ticket tools such as ServiceNow, Jira, ServiceWare or similar platforms.
Strong analytical and troubleshooting skills.
Ability to work independently and manage operational priorities in a dynamic environment.
Strong written and spoken English skills.
2. Nice-to-Haves
SAP Basis or SAP HANA certifications.
Experience with SAP BTP administration and connectivity.
Knowledge of SAP Cloud ALM, SAP Solution Manager, or other monitoring platforms.
Experience with automation tools and scripting (PowerShell, Shell Scripting, Python, or Ansible).
Knowledge of Azure, AWS, or other cloud platforms supporting SAP workloads.
German language skills.
3. Key Competencies
Technical and functional skills and problem solving
Incident & Problem Management
Performance Monitoring & Optimization
Transport & Change Management
System Maintenance & Patching
High Availability & Disaster Recovery
Root Cause Analysis
ITIL Service Management
Operational Excellence
Automation & Continuous Improvement
Stakeholder Communication
Flexibility and availability
岗位职责
Ensure stable, secure, and efficient operation of the SAP landscape across on-premise, cloud, and hybrid environments.
Monitor and maintain SAP systems, databases, interfaces, and technical platform components to ensure high system availability and performance.
Perform system administration activities, including start/stop procedures, client administration, transport management, and job scheduling.
Manage SAP system health checks, performance analysis, capacity planning, and optimization activities.
Analyze and resolve technical incidents, service requests, and problems in accordance with defined SLAs.
Perform root cause analysis and coordinate resolution activities for complex SAP Basis issues.
Manage SAP kernel updates, patches, support package implementations, and technical maintenance activities.
Support backup, recovery, high availability, and disaster recovery procedures.
Maintain SAP user administration, authorization-related technical activities, and security configurations in collaboration with security teams.
Support and operate SAP HANA databases, including monitoring, performance analysis, and basic administration activities.
Coordinate SAP system copies, client copies, refreshes, and technical migration support activities.
Manage transport processes and support release and change management activities.
Collaborate with infrastructure, network, security, database, and application teams to ensure reliable end-to-end operations.
Maintain operational documentation, monitoring procedures, and knowledge articles.
Support audits and compliance requirements by ensuring adherence to SAP operational standards and security policies.
Participate in on-call support, critical incident management, and major outage resolution when required.
Drive continuous improvement initiatives to enhance platform stability, automation, and operational efficiency.