Position : HR Shared Services Executive
Industry : Oil & Gas (Shared Service)
Location: The Horizon Bangsar South City, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur
Working Hours : Monday - Friday (8.30am – 5.30pm)
Employment Type: 12 months contract with PERSOL
Working Arrangement : Hybrid (60/40)
Salary range : RM3,000 - RM4,500 (based on experience & qualification)
Start Your HR Career with a Global Organization!
Are you passionate about helping people and delivering excellent customer service? We are looking for a proactive and customer-focused HR Shared Services Executive to join a leading multinational organization in the Oil & Gas industry.
In this role, you will serve as the first point of contact for employees and former employees, providing guidance and support on HR policies, processes, and employee-related enquiries while ensuring a positive employee experience.
Whether you have HR experience, customer service experience, shared services exposure, or are a fresh graduate eager to build your HR career, we would love to hear from you!
Key Responsibilities
- Respond to employee enquiries related to HR policies, procedures, and processes
- Provide support to current and former employees through various communication channels
- Process HR transactions and administrative requests accurately and efficiently
- Manage reference requests, documentation, and electronic filing activities
- Ensure excellent customer service and timely issue resolution
- Maintain accurate employee records while adhering to company policies and procedures
- Utilize HR systems and digital tools to support daily HR operations
Who can apply?
- Diploma or Bachelor's Degree in Human Resources, Business Administration, or related disciplines
- Minimum 2 years of HR Services, HR Operations, HR Administration in Shared Services or related experience
- Fresh graduates with strong communication skills are encouraged to apply
- Excellent verbal and written communication skills in English
- Customer-centric mindset with strong interpersonal skills
- Experience using HR systems such as Workday, Salesforce, SAP, SuccessFactors, or similar platforms is an advantage
- Strong digital literacy and proficiency in Microsoft Office applications
- Ability to multitask and work effectively in a fast-paced shared services environment
- Mandarin proficiency is an added advantage
Why Join Us?
- Hybrid working arrangement
- Exposure to a global multinational organization
- Opportunity to build a career in HR Shared Services
- Collaborative and inclusive work culture
- Enhance your experience with leading HR technologies and systems