- North Bridge Road Downtown Core Central Region (Singapore) Singapore
全职 Client Relations Manager 工作, 薪水 up to SGD 4,800, Bethesda Medical Central Region (Singapore) 公司招聘中 - Ricebowl
分享
保存
工作地点
职位描述
岗位职责
Clients Relations Manager / Assistant Manager
Join us and be part of the Client Relationship team.
You will be managing a portfolio of corporate clients, maintaining high retention rates, and ensuring service excellence. This role also involves relationship-building to support new business opportunities and requires strong communication, coordination, and problem-solving skills to manage stakeholders effectively.
Key Responsibilities:
Manage and maintain a portfolio of clients with a focus on client satisfaction and retention.
Serve as the main point of contact for inquiries from clients through proactive relationship management and service delivery.
Attend and support meetings with clients and engagement sessions.
Scheduling and facilitating meetings
Driving actionable follow-ups and relationship strengthening
Collaborate with internal departments to resolve client issues and ensure timely service recovery.
Support relationship management for new business opportunities, including pre-sales engagement and onboarding of new clients.
Strengthen relationships with existing clients and actively identify upsell and referral opportunities.
Assist to prepare client documentation including quotations, service agreements, and renewal packages.
Support audit and due diligence processes initiated by clients, working closely with internal stakeholders.
Maintain accurate records and data related to clients.
Generate and deliver monthly and ad-hoc reports for clients.
Provide general administrative support such as document sorting, filing, and data entry.
Other ad hoc duties that may be assigned.
Job Requirements:
Minimum of 2 years of relevant experience in client servicing preferably in healthcare sector.
Strong ability to work effectively across cross-functional teams.
Good verbal and written communication skills in English.
Proficient in Microsoft Office tools, Excel and PowerPoint.
Demonstrated ability to manage conflict, resolve issues, and build strong relationships.
Comfortable working in a fast-paced, dynamic healthcare environment and adapting to evolving client and changing needs.
Bethesda Medical Centre
is a
multi-doctor comprehensive Medical Clinic and Health Screening Centre
in Suntec City, with better equipped facilities to provide comprehensive care in a convenient location. We have provisions to handle
laboratory services, diagnostic s-rays, ultrasounds, mammogram, hearing & eye assessment, lung function & cardiac evaluation, bone sonometry assessment, sleep polysomnography studies, physiotherapy, nurse practitioner and diet counselling services.
In addition we house a
large pharmacy
with a wide range of medicine and have been providing
primary care
and
occupational health
services in the community. Bethesda also manages a
Ministry of Manpower Regional Medical Centre @ 47 Gul Circle
, testings and medical examinations at Migrant Worker Onboarding Centres
(MWOC @ Sengkang, MWOC @ CCK, MWOC @ Tengah)
,
HQuick Test Centre at Suntec City
, various offsites tesing facilities at SHN hotels.
Join us and be part of the Client Relationship team.
You will be managing a portfolio of corporate clients, maintaining high retention rates, and ensuring service excellence. This role also involves relationship-building to support new business opportunities and requires strong communication, coordination, and problem-solving skills to manage stakeholders effectively.
Key Responsibilities:
Manage and maintain a portfolio of clients with a focus on client satisfaction and retention.
Serve as the main point of contact for inquiries from clients through proactive relationship management and service delivery.
Attend and support meetings with clients and engagement sessions.
Scheduling and facilitating meetings
Driving actionable follow-ups and relationship strengthening
Collaborate with internal departments to resolve client issues and ensure timely service recovery.
Support relationship management for new business opportunities, including pre-sales engagement and onboarding of new clients.
Strengthen relationships with existing clients and actively identify upsell and referral opportunities.
Assist to prepare client documentation including quotations, service agreements, and renewal packages.
Support audit and due diligence processes initiated by clients, working closely with internal stakeholders.
Maintain accurate records and data related to clients.
Generate and deliver monthly and ad-hoc reports for clients.
Provide general administrative support such as document sorting, filing, and data entry.
Other ad hoc duties that may be assigned.
Job Requirements:
Minimum of 2 years of relevant experience in client servicing preferably in healthcare sector.
Strong ability to work effectively across cross-functional teams.
Good verbal and written communication skills in English.
Proficient in Microsoft Office tools, Excel and PowerPoint.
Demonstrated ability to manage conflict, resolve issues, and build strong relationships.
Comfortable working in a fast-paced, dynamic healthcare environment and adapting to evolving client and changing needs.
Bethesda Medical Centre
is a
multi-doctor comprehensive Medical Clinic and Health Screening Centre
in Suntec City, with better equipped facilities to provide comprehensive care in a convenient location. We have provisions to handle
laboratory services, diagnostic s-rays, ultrasounds, mammogram, hearing & eye assessment, lung function & cardiac evaluation, bone sonometry assessment, sleep polysomnography studies, physiotherapy, nurse practitioner and diet counselling services.
In addition we house a
large pharmacy
with a wide range of medicine and have been providing
primary care
and
occupational health
services in the community. Bethesda also manages a
Ministry of Manpower Regional Medical Centre @ 47 Gul Circle
, testings and medical examinations at Migrant Worker Onboarding Centres
(MWOC @ Sengkang, MWOC @ CCK, MWOC @ Tengah)
,
HQuick Test Centre at Suntec City
, various offsites tesing facilities at SHN hotels.
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
了解更多