- Islandwide (Singapore) Singapore
工作地点
职位描述
岗位职责
At REACH, we believe every senior deserves to age with dignity, purpose, and quality care. We are looking for a Centre Manager (ICCP) to lead our Integrated Community Care Provider (ICCP) services, ensuring effective care coordination, strong partnerships, and high-quality service delivery across four sub-regions.
· Lead the operations and delivery of ICCP services across assigned sub-regions.
· Manage and develop the ICCP team, providing supervision, coaching, and performance management.
· Build strong partnerships with AIC, MOH, healthcare providers, and community partners.
· Oversee referrals, care coordination, service quality, KPI monitoring, and reporting.
· Ensure compliance with funding, governance, audit, and documentation requirements.
· Develop and review SOPs, support programme improvements, and lead service implementation initiatives.
· Support new programme start-ups and RFP submissions.
· Represent REACH at sector meetings, committees, and stakeholder engagements.
· Recognised degree that qualifies the candidate to work in Singapore in Healthcare, Social Work, Allied Health, Community Care, or a related discipline.
· At least 3 years of experience in care coordination, case management, or community care programme management.
· At least 3 years of supervisory or people management experience.
· Experience managing AIC, MOH, or NCSS-funded programmes.
· Knowledge of community care operations, stakeholder engagement, and programme governance.
· Strong leadership, communication, analytical, and organisational skills.
· Proficient in Microsoft Office 365 and data reporting tools. Experience with SharePoint, Caritahub, BRIGHT, or similar systems is advantageous.
· InterRAI Assessor certification is preferred.
· Make a meaningful impact in Singapore's community care sector.
· Lead initiatives that improve the lives of seniors and caregivers.
· Work in a collaborative and values-driven organisation.
· Opportunities for professional development and leadership growth.
We welcome applications from all qualified candidates. Appointment will be based on merit, qualifications, relevant experience, and organisational fit.
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