Provide SAP S/4 HANA user support within company and overseas offices.
Handle inquiries and manage issues raised by SAP users within the company and overseas offices
Manage system change requests from users and discuss implementation with vendors in Japan and Vietnam
Discuss operational improvements with relevant departments to improve user task efficiency
Take a role in system enhancement to increase user satisfaction.
Report and escalate issues to management in a timely manner
Job Requirements
Over 1-2 years of experience in SAP (SD/MM/FI module)-related operations or accounting system input or support is preferred (fresh graduates are also welcome).
Basic knowledge of PC usage (Microsoft Office etc.) is required; in-depth technical knowledge is not required.
Good communication and coordination skills with internal users and vendors.
Strong problem-solving mindset and willingness to support users patiently.
Able to think flexibly and adapt to changing business requirements.