Job Summary
The System & Storage Engineer will deliver enterprise projects, support presales activities, design technical solutions, and provide advanced troubleshooting for system and storage deployments.
Responsibilities
Lead the technical implementation of enterprise system and storage projects, contributing to solution design aligned with project objectives
Provide Level 2 managed services support during scheduled shifts, resolving client-reported incidents efficiently
Analyze project objectives to derive detailed Scope of Work documents
Develop vision and connectivity diagrams to illustrate system setups clearly
Troubleshoot and resolve complex system infrastructure issues to maintain operational stability
Work flexibly on weekends and after business hours to meet project deadlines and support client incidents
Ensure project deliverables meet agreed scope, timeline, and quality standards
Prepare comprehensive project documentation including configuration records, test results, handover documents, and as-built diagrams
Collaborate closely with project managers, engineers, vendors, and customers to ensure successful project delivery
Apply virtualization technologies such as VMware, HyperV, and Nutanix to optimize system performance
Manage server technologies including blade servers, hyper-converged infrastructure (HCI), and Cisco Unified Computing Server
Utilize cloud platforms like Azure, AWS, and Alibaba Cloud for scalable infrastructure solutions
Implement backup solutions using Veeam and Rubrik to ensure data protection and recovery
Administer Microsoft enterprise solutions including Entra, M365 (Exchange Online, SharePoint, Intune, Purview, Defender), and Active Directory
Perform security hardening on Windows and Linux operating systems to safeguard infrastructure
Configure and manage storage systems including SAN FC/iSCSI, NAS, and zoning on Brocade and MDS SAN switches
Required competencies and certifications
Minimum 3 years of experience in project implementation within a system integrator environment
At least 3 years of experience implementing and migrating SAN Storage solutions
Minimum 3 years of experience implementing or upgrading VMware or HyperV virtualization platforms
At least 2 years of experience implementing Cisco UCS, HP, or Dell blade and system servers
2 Years’ experience in implementing Microsoft enterprise products
Preferred competencies and qualifications
Knowledge of Exchange, Microsoft Clustering, SQL Always On Availability Groups (AAG), Remote Desktop Services (RDS), and Windows Server Update Services (WSUS)
Technical certifications such as CCNA, Microsoft certifications, or equivalent
Experience with ManageEngine Endpoint Central or similar endpoint management tools
Trading & Distribution of IT Related Services & Products