Job Scope
Supervise and manage daily cleaning operations across assigned sites.
Plan and allocate cleaning duties and work schedules for cleaners.
Ensure cleaning works are carried out according to required standards, procedures and client requirements.
Conduct regular site inspections and follow up on areas requiring improvement.
Monitor cleaners’ attendance, punctuality, grooming and work performance.
Train and guide cleaners on proper cleaning methods, equipment usage and workplace safety.
Ensure cleaning equipment, machinery and cleaning supplies are properly used, maintained and stored.
Monitor inventory and arrange for replenishment of cleaning chemicals, tools and consumables.
Handle clients’ feedback and complaints, and follow up promptly on service issues.
Coordinate with clients, operations teams and management on daily site matters.
Prepare cleaning schedules, checklists, attendance records and basic operational reports.
Ensure compliance with workplace safety, hygiene and company requirements.
Assist with manpower arrangements, including covering absences and managing deployment.
Support ad-hoc cleaning activities, deep cleaning, periodic cleaning and other operational requirements when needed.
Requirements
Minimum 2–3 years of experience in cleaning operations or a supervisory role.
Prior experience supervising cleaners or managing multiple cleaning sites is preferred.
Good knowledge of cleaning methods, equipment and chemicals.
Good communication and interpersonal skills.
Able to manage and motivate a team of cleaners.
Able to work independently and handle client feedback professionally.
Willing to travel between assigned sites when required.
Comfortable with basic administrative work such as schedules, attendance and reports.
Able to work shifts, weekends or public holidays where required.