全职 Assistant Retail Manager 工作, 薪水 up to SGD 3,000, YY CIRCLE (SG) PRIVATE LIMITED Central Region (Singapore) 公司招聘中 - Ricebowl

Key Responsibilities

Sales focus 

·   Able to manage, drive and achieve KPI(s) 

·   Supervise and motivate team to achieve daily and monthly sales targets.

·   Analyze the metiers' sales results monthly to share with Director for performance evaluation and action plan

·   Coordinate and execute sales plans, marketing events and promotion programs with the team

Customer Service

·   Ensure Customer Experience standards are executed in a consistent manner. 

·   Recommend creative ideas to build/develop a strong regular customer base.

·   Provide coaching to sale staff on soft skills as and when necessary.

·   Identifies and handles client enquiries and complaints when escalated. 

Operations

·   Assist Director to manage and oversee the daily store operations.

·   Ensures store presentation is consistent with the brand image.

·   Ensure proper security measures are enforced across processes and store.

·   Always ensure a high standard of Customer service. 

Team Leading 

·   Responsible for driving a positive team culture and healthy work environment. 

·   Foster a strong team spirit and always leading in an exemplary manner. 

·   Organize and facilitate morning briefing with Sales Floor Manager/Store Manager daily for related topics. 

·   Monitors, coaching and assists Supervisors for all new staff onboarding. 

·   Oversee team’s development by providing on-the-job training, product training, soft skills training etc.

Other Duties

·   Provides inputs and assists Director in whatever duty if required.

·   Perform yearly appraisals for the team reporting to the individual. 

·   Perform any other duties that may be assigned from time to time by Director. 

 Requirements

·   At least 3 years of relevant experience in IT/ Gaming industry or in similar capacity.

·   Passion in retail industry with good selling skills.

·   Likes Gaming and appreciates quality products.

·   Fluent in Mandrain, other languages are a plus

·   Must be a good team player, pleasant, service oriented and self motivated.

·   Strong team building, interpersonal and communication skills.

·   Strong analytical and problem-solving skill set.

·   Hands on computer knowledge of MS Office.

·   Able to work shifts/ weekends and public holidays

·   Able to travel overseas when required.