Job Summary
The Business Development Manager is responsible for driving sales growth, increasing market share, and developing new business opportunities within the Air & Ocean Freight Forwarding industry. The role focuses on acquiring new customers, growing existing accounts, and delivering logistics solutions that meet customer needs.
Key Responsibilities
- Develop new business and expand existing customer accounts.
- Build and maintain strong client relationships.
- Identify and propose freight forwarding and supply chain solutions.
- Prepare quotations, pricing proposals, and sales agreements.
- Conduct regular customer visits and business reviews.
- Work closely with Operations teams to ensure service excellence.
- Utilize CRM tools to manage pipelines, sales activities, and reporting.
- Monitor market trends and competitor activities.
- Ensure compliance with company policies and credit management requirements.
- Achieve monthly, quarterly, and annual sales targets.
Requirements
- Diploma or Degree in Business, Marketing, Logistics, Supply Chain, or related field.
- 4-6 years of sales or business development experience in Air & Ocean Freight Forwarding.
- Strong knowledge of freight forwarding and logistics solutions.
- Excellent communication, negotiation, and relationship-building skills.
- Results-driven, self-motivated, and customer-focused.
- Proficient in Microsoft Office and CRM systems.
- Valid driving license.
Success Profile
A proactive and commercially driven sales professional with strong logistics industry knowledge, capable of building relationships, winning new business, and consistently achieving growth targets.